Fulfillment Policy

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This policy outlines how EntityClouds fulfills your orders and manages subscriptions for our cloud-based software solutions. By using our services, you agree to the terms described below.

1. Subscription Activation

  • Upon successful payment, your EntityClouds.com subscription will be activated immediately.
  • You will receive a confirmation email with login credentials and instructions on accessing our platform.

2. Service Delivery

  • EntityClouds is a cloud-based software as a service (SaaS). There are no physical goods to ship.
  • Access to the software and associated services is provided electronically through our platform.
  • You are responsible for maintaining compatible hardware and internet access to use our services.

3. Billing and Subscription Terms

  • Subscriptions are billed on a recurring basis (monthly or annually) as selected during your initial purchase.
  • You can view your billing details and manage your subscription through your account settings on our platform.
  • Automatic renewal: Your subscription will automatically renew unless you cancel before your next billing cycle.

4. Cancellation Policy

  • You can cancel your subscription at any time through your account settings.
  • Cancellation will take effect at the end of your current billing period.
  • There are no refunds for partially used subscription periods.

5. Refund Policy

  • EntityClouds offers a 14-day money-back guarantee for new subscribers.
  • To request a refund within the 14-day period, please contact our customer support team.
  • Refunds are not available for subscription renewals or after the 14-day guarantee period.

6. Modifications to the Service

  • EntityClouds reserves the right to modify or discontinue any part of its service offerings at any time.
  • We will provide reasonable notice of any significant changes that may impact your use of our services.

7. Privacy

  • EntityClouds is committed to protecting your privacy. Please refer to our comprehensive Privacy Policy at https://entityclouds.com/privacy-policy/ for detailed information on how we collect, use, and safeguard your data.

8. Contact Us

If you have any questions or concerns regarding our fulfillment policy, please don’t hesitate to contact our customer support team.

Important Note: This fulfillment policy is subject to change. We encourage you to review this page periodically for updates.