Privacy Policy

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Entity Clouds Privacy Policy

This Privacy Policy explains how EntityClouds collects, uses, and safeguards your personal information when you use our cloud-based software services and interact with our website. By using our services, you agree to the practices described below.

1. Information We Collect

  • Account Information: When you create an EntityClouds account, we collect your name, email address, and billing information for subscription management.
  • Usage Data: We collect information about how you use our software, including login times, features accessed, and interactions with our platform. This helps us improve our services and troubleshoot issues.
  • Website Data: We collect standard website data like your IP address, browser type, and referring pages when you visit our website. We may also use cookies to enhance your browsing experience (see our Cookie Policy below).
  • Comments: If you leave comments on our site, we collect the data shown in the comments form, your IP address, and browser user agent string to help with spam detection.

2. How We Use Your Information

  • Provide and Improve Services: We use your information to deliver our software services, process payments, communicate with you about your account, and enhance our platform’s functionality and user experience.
  • Marketing: With your consent, we may send you occasional emails about new features, updates, or promotions. You can opt out of these communications at any time.
  • Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, or legal processes.

3. Data Retention

  • Account Information: We retain your account information for as long as your subscription is active or as needed to provide you with our services. If you cancel your subscription, we may retain certain data for legal or operational purposes.
  • Usage Data: We may retain usage data for a reasonable period to analyze trends, administer our services, and improve our platform.
  • Comments: We retain comments and their metadata indefinitely to facilitate discussion and moderate content.

4. Your Rights

  • You have the right to access, correct, or delete your personal information.
  • You can manage your communication preferences or unsubscribe from marketing emails at any time.
  • If you believe we have violated your privacy rights, you may file a complaint with the appropriate data protection authority.

5. Third-Party Services

  • We may use third-party service providers (e.g., payment processors, analytics tools) to help us operate our business and provide our services. These providers may have access to your personal information but are obligated to protect it.
  • We do not sell or rent your personal information to third parties.

6. Security

  • We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure.

7. Changes to this Policy

  • We may update this Privacy Policy from time to time toreflect changes in our practices or for legal or regulatory reasons. We will notify you of any material changes.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or the information we collect, please don’t hesitate to contact us.

Cookie Policy

EntityClouds uses cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you use our site, remember your preferences, and personalize content.

You can control cookie settings in your browser. However, disabling cookies may limit certain features and functionality on our website.